Smartphones are everywhere – they have pretty much taken over the mobile industry!  In fact, if you see someone who pulls one of those ancient flip phones out of their pocket, you wonder, “How do they function with THAT?”  I mean, you can’t easily access email or the web from that thing – all you can do is make a call and maybe take a picture!  With a Smartphone, you can email, browse the web, and even access your CRM!  What?  Why would you want to do that?