This issue has been resolved. If you continue to have issues creating tickets within the portals please contact Saleslogix Technical Support.
Matthew Campbell Systems Administrator, Swiftpage
Currently users are unable to create tickets through either the Customer Portal or Partner Portals. This is a known issue and we are working to resolve this issue.
If you need technical assistance please contact Saleslogix Support at 800 944 5709 between 6am - 5pm PST.