on 03-26-201209:18 AM - last edited on 03-26-201209:42 AM by tmergel
A horrible thing happened to me last week -my phone quit working. Not my desk phone, not my home phone, but my mobile phone. The one I keep with me all the time. The one that not only acts as a phone, but as my connection to the entire world, not just my personal world, but my Sage world too. I felt lost. Of course, I immediately ran to the store to see if it could be fixed. It could not, but they could replace it (yay!), but it would take two days to get it to me in the mail (boo). So, there I was, faced with not having my phone for TWO WHOLE DAYS!
Mind you, it wasn’t that bad for me to be without my phone. It just FELT bad, but what if I were an account manager who was close to closing a big deal? Or any road warrior who needed that connection in order to be productive during their day? Then, that would be really tough!
I read an article in CRM Magazine called “Social and Mobile CRM Boost Productivity by 26.4 Percent” that quoted Nucleus research which showed Mobile CRM alone boosted productivity by 14.6%. Now, that is an impressive number, but I can definitely see it. Sales people are able to continue to be productive between meetings (or in the lobby waiting for the next meeting), without having to fire up the laptop and find a connection. In addition, they can look up important information right on their phone without having to break the rhythm of an important lunch meeting or golf outing. They don’t have to tell their customer, “I’ll get back to you on that after I return to the office.” So, now they are productive and improving their customer relationship.
Sage SalesLogix has an excellent mobile solution to help increase the productivity of your sales people. It isn’t limited to one type of device, but runs on most popular devices, including the Droid, iPhone, Blackberry, and iPad. The best part is it’s included with Sage SalesLogix v7.5.4. “Included” is a great price for that level of productivity enhancement. Have you deployed a mobile CRM solution in your organization yet? Check out the mobility section of the Sage SalesLogix website to learn more - http://www.sagesaleslogix.com/Products-and-Services/Features-and-Benefits/Mobile