03-19-2013 08:37 AM
A client is trying to Record to SLX from Outlook but keeps receiving an error. "Could not process SendSLX message: An invalid character was found in the mail header". The e-mail is from a Germain client, could those characters be causing this issue? How do I fix this?
03-13-2014 02:47 AM
There are some combinations of characters, that can make problems in Versions below 7.5.4 HF 8. For example a compinateion of "r-" in the mail subject can cause this problems. I didn't have had problems with "ä", "ö", "ü"... untill now. But I know some customer that have.
Which version are you running?