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Social Monitoring Dashboard

Status: Under Consideration
by Bronze Elite Contributor on ‎02-03-2010 08:34 AM

The ability for marketers or sales persons to understand not just what conversations are going on about their products and services, but where the conversations are going on. The social customer is no longer allowing us to sell to them, they are buyers in control. Twitter is not the only place these conversations are taking place, so this solution would have to allow for any social outlet to be plugged in, to use a SLX term.


BTW, here's what our competition is doing


Microsoft CRM Social Accelerator



by Bronze Elite Contributor
on ‎02-03-2010 09:49 AM
Yea, my idea wasn't deleted, like the last one.
on ‎04-12-2010 04:39 PM
Status changed to: Under Consideration
on ‎04-12-2010 04:39 PM
Mike, we've shown a POC of a Twitter integration that would do this.  Are there other sites that you would recommend?  Of course, the ability to integrate with these sites already exists, so I'm assuming that you mean an out-of-the-box integration.  Can you give some more specifics?  Thanks!

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