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Release Mail Merge Templates

Status: New
by Nickel Contributor on ‎04-08-2011 07:55 AM

How do cloud customers release a Mail Merge template? Is there any way to do with without having to log on to the "legacy" Architect and release it? I hope this is something that is being worked on.

by Tuned Listener
on ‎04-08-2011 10:47 AM

This is, and has always been, a major hole in the product.  We get constant complaints about the need to use the Windows architect to allow users to share templates.  With the cloud, this becomes impossible.  So...for the time being the only solution is to give the SLX administrator a remote desktop connection to the server.  As you can imagine, this is an IT security nightmare, but unfortunately it's this or nothing.


How hard can this be to do?  I would assume most of the code for sharing groups can be re-used for templates.  After all, the concept is identical in the database.



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