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New Member
Posts: 8
Registered: ‎09-10-2013

error message-SLX mobile application

Hi there,

 

A client that uses 7.5.4 is getting an errror message while using SLX Mobile to update contact information. The message he constantly gets is "A server error occured whie requesting data". Can you please help?

 

Thanks

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: error message-SLX mobile application

[ Edited ]

Several reasons this happens.. and typically traced to "bad" or missing data in the SLX db.

 

You are going to need to bring in some debugging tools (ex Firebug in FF) and analyze the SData packets.... or get someone who knows mobility inside & out to do it ;-)

 

In this case here's a Hint: SECCODEID - Ownership - Account & contact match?

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101
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".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html