05-21-2009 08:41 AM
we have an unsolved Problem to record signed E-Mais to SLX. Some of our Customers use s/mime in Outlook an cannot record those e-Mais to SLX. Also if they got signed mails they cannot put in the History.
Has anybody an Idee wht to do?
Solved! Go to Solution.
05-21-2009 08:50 AM
One of our clients has the same issue, however, you can drag and drop the email in to the Notes/History tab instead of using Send SLX/Record to History and it will (should) record it.
Only a work-around Im afraid!
Regards, Adam Travers
05-21-2009 11:54 AM
It should attach the text of the email within the attachments tab as a text file 'SMIME.txt' (providing you said yes when prompted to attach)
From what I can gather thats all you can do...?