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Tuned Listener
Posts: 5
Registered: ‎03-30-2009

Teams not working as they should

After a 6.2 lan to 7.5.2 web upgrade we have found the following:

 

New users are fine and see what they should

 

Existing users are able to see all teams even those that are not available to them.

 

I need a way to blow the teams away and then get the correct teams working as they should. This is now urgent as we hoped to go live at some stage tomorrow. 

 

Any ideas would be wonderful and I can be contacted on the following email address

mail@aleccormack.com

 

many thanks

Alec Cormack

Silver Contributor
Posts: 835
Registered: ‎03-24-2009

Re: Teams not working as they should

The term 'should' always scares me....like never, always, etc.

 

 

Their is no hierarchial manager, manager's manager, etc. Team Owner ship in SLX.....them's are the old days.

 

IF an account is Owned by a Team, and user's are NOT on that that them, then they won't see that data.

 

 

 

RJ Samp