01-28-2013 08:53 AM
I have installed SLX on a windows 7 64bit machine and it seems to work just fine.(7.5.4). After a day or so, he will get a database login failure.
I run the connection manager and test the connection and it succees. When going in to the ... for the login screen for the client and hit test, it fails.
So, I pull the dropdown box for the server and I see the users computer name. I pull down the database box, and nothing is listed.
Any thoughts as to why it keeps happening to this user? I have another windows 7 remote user and they do not have this issue at all.
01-28-2013 05:04 PM
I have heard random reports of this happening but only on Windows7 remotes. I do know that Windows7 does not startup all its Windows services at once (by design) so that users get a quicker Windows login.
The next time this happens, try this:
A – Start/Open the Task Manager
B – click on the Process tab
C – Locate SlxSystem.exe (*32 if on a 64 bit system)
D – Select it and click on “End Process”
It should kill off and auto-restart (FYI.. SpeedSearch local depends on it but auto-restarts as well).
Try logging into SalesLogix again.
Blogged about this and a way to "fix it",
Look at my January 2012 section: http://rjlsystems.net/blog.html