We're Taking the Sage SalesLogix Experience Up a Notch!
Sage is in the process of updating our internal business management systems to provide you with more efficient service for your Sage SalesLogix solution. You'll experience a number of benefits, including more efficient, personalized support and a new, streamlined customer website that will help you find the resources you need to get the most out of your technology investment.
As we transition to the new system, please watch your email inbox for important communications that deliver:
Your New Customer ID: You will receive a new customer ID (account number) by email in early March, when the new business management system goes live. Please make sure you retain this new customer ID; you will need it to interact with Sage sales and support. We'll also include your new customer ID on any mailings or emails that we send you about Sage SalesLogix, so you will have easy access to it, should you need to contact Sage.
New Sage Customer Portal Instructions: A new, streamlined self-service website called the Sage Customer Portal will become available in early March. You will receive instructions about how to register for this important online resource where you will access the technical KnowledgeBase for your Sage SalesLogix solution in March and beyond. In addition to the KnowledgeBase, the Sage Customer Portal will also provide you with anytime access to your Sage SalesLogix account information, important product information, and software updates in one centralized location. You can also use the Sage Customer Portal to retrieve activation codes, chat online with support, submit a support case and more.
We are confident these changes will help improve your interaction with Sage and look forward to providing you with a more streamlined customer experience.