Services we are always looking for ways to provide the training our partners
and customers need, in a format they can use, in a timeframe that is closely
related to product releases. We responded to the desire partners have to not
lose the opportunity cost by sending administrators and developers to training
for an entire week by offering virtual classroom courses. We listened when we
were asked for a way to get answers to questions outside of the normal
classroom hours by offering the Anytime Learning Subscriptions. Now we heard
the call for more hands on and globally acceptable training examples—so we are
rewriting some courses and changing the purpose of each course a bit.
we are looking at the Core Web Developer course. We call it the core course
since there are many other courses that supplement this main Web Developer
certification course. In the past we crammed as much as we could into the web
developer course—everything from mashups, to SData, to loading xml files into
the database. While these are all worthwhile tasks we cannot consider them a
core development task. We realized this core class could not hold everything we
wanted to put into when we developed the Master’s Series courses. These courses
are offered at no additional cost to anyone that has an active Anytime Learning Subscription. The Master’s Series courses dive deep into a subject and are
designed to be completed in anywhere from four to eight hours. We developed
several courses that just would not fit into the Core Web Developers course and
this model has served you well based on the feedback we have received.
took a good look at the Web Developer course and its purpose we realized that
it is really designed as a certification course. A student leaving the course
should know enough to build a typical web-based customization from start to
finish. We talked with a number of past students and asked what sort of
customization would be real world enough? The answer was nearly unanimous—projects.
Projects that are tied to Tickets, Accounts, and Contacts would be the perfect
fit. Several Partners spoke up and mentioned that this model fit several
verticals from a law firm to a software development company. Moreover it is
globally recognized and uses many of the built in entities better than our
current examples. No more Senators!
does this new course fit into the overall training offering? This is where it
gets really interesting for a student. First the certification process does not
change at all. You still attend the Web Developer, Engineer, LAN Developer, or
Implementing course for certification. These courses will be revised to give
you the core skills needed to accomplish the certification. Anything not
related to certification will be added to one of three locations: Master’s Series Course, Anytime Learning Subscription, or on occasion, a stand-alone
course. This means that someone paying for classes should expect to pay for a
new developer to attend a developer course and have a current anytime learning
subscription. That is it! Your new developer (or administrator or end user) can
attend the certification course at the same fee and then attend any of the Master’s Series courses for domain specific knowledge. This new-to-SalesLogix
developer can also watch any of the course videos within the anytime learning
subscription while not in class.
discussing this with students the question that seemed to come up was: “How do
we learn something we do not yet know we need to learn?” Which meant to me that
in the past students would look at Learning Services as a place where they
found out about the newest offerings and what has changed in the product. We
have good news here as well. Our new Web Developer course launching on January 1, 2011 will include the core components of the existing course. It will be based on
version 7.5.3 of the current product. When a new revision of the product or
feature release is made we will offer a simple upgrade or refresher for current
students. We will not rewrite the course in these cases. We will simply update
any courses with a refresher that will allow a student to “catch up” on the
latest changes. This means ten versions from now a student that attended the
new 7.5.3 course should be able to simply watch ten refresher videos with related
hands on exercises. These refreshers may be videos, or simply in the form of a
PDF. The changes may affect more than the core classes and we will continue to
update the courses as major releases warrant those changes. These refresher
courses will be published in the usual locations but specifically http://sageu.com/saleslogix is where I
would keep an eye out.
days of attending training just to learn that one change are gone. If you are a
current Web Developer that was certified on 7.2.X then you have the core that
you need. Now just start attending Master’s Series courses one day a month and
keep an eye out for the refresher material. The cost of staying current on
SalesLogix development subjects is the initial cost of certification + Anytime Learning Subscription + 1 day per month lost opportunity cost.
know what you think! Send your feedback through the comments or to firstname.lastname@example.org. Look for these
changes starting in January 2011.