The topic of Social CRM is a hot one! People are wondering just how they can leverage Social CRM in their business to improve lead generation and sales and connect with their socially-empowered customers.
We're very fortunate to have Brent Leary, CRM industry analyst and blogger, join us at Sage Summit, our annual North American customer conference, next week to share his insights on this exciting and timely topic. The great news is, anyone interested can attend this special event which is also being delivered via live webcast. Both those attending Sage Summit as well as remote webcast participants can receive a Social CRM eBook from Sage, authored by Brent Leary.