SupportOnline – Find upgrade documentation, compatibility checklists, hot fix downloads, reference guides, other documentation and 24x7 access to:
Web Case entry – For customers with active Support Agreements. Enter requests for assistance with less urgent issues any day, any time, and the Support team will contact you within a few business hours (visit our CustomerCare site for Support Team business hours).
Call SalesLogix Support Team - For customers with active Support Agreements. We have access to customer and partner support case histories, remote diagnostic tools, pre-release product, and years of troubleshooting experience, as well as Product Management, Development, Quality Assurance and other Sage teams. Call us at 800-944-5709 and enter your Support PIN. If you do not have a PIN, press 0 to speak with Customer Service to learn more about your company’s plan and how we can help you. Visit our CustomerCare site for Support Team business hours.
Once the knowledgebase is available, I will post again.