In the Select Product Line: field, click SalesLogix.
In the Search Text: field, enter the search term(s).
In the Search Results area, click the resolution.
The search engine looks for matches in the article title, body of the article and added synonyms. Use unique search terms or error messages.
When multiple search terms are used, search looks at each individual term, not a search phrase or string.
Example 1: ‘install SalesLogix’ will search for ‘install’ and ‘SalesLogix’ not the search string together.
Example 2: Using multiple defect ID’s will return each article that contains the entered defect ID.
The following characters are scrubbed from the search:< > - ” & ’ |
Booleans (and, or, not) are not recognized.
The return article limit is 100 articles. To see more or different articles, change the search term(s).
The Knowledgebase survey (link on the landing page) will include an option for Product Line. Please feel free to submit any suggestions or issues. We continue to look for way to improve the usability and content, your feedback is extremely important to us. Additionally, if you are interested in providing content or want to request specific content, use the survey or the Suggest an Article link on SupportOnline.If you include your contact information, we will respond within 48 business hours.