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Moderator
Posts: 16
Registered: ‎04-15-2014

HOT TIP OF THE WEEK

Please check the appropriatly dated post below

Moderator
Posts: 16
Registered: ‎04-15-2014

May 20th, 2014

Production Project location:

 

Store the production Web Project in the database VFS to ensure that your SalesLogix Cloud environment can be completely recovered in the case of total failure of your server. Should this Web Project be stored anywhere else on your server (LFS), it may significantly delay the restoration of your environment.

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Moderator
Posts: 16
Registered: ‎04-15-2014

July16th - 20th

When submitting tickets to the support team online, please remember to give some mention of the company you are submitting the issue for to aid in the timely processing of the ticket.  We have an on premise team and a cloud team.  All tickets go into a combined queue and are sorted by hand with great care.  When you submit a ticket with the company name on it, it gives us a much better (and faster) idea which team needs to get this ticket resulting in a faster resolution time.