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Bronze Contributor
Posts: 125
Registered: ‎12-09-2010

Saleslogix and Office 2013

We have a customer who’s currently using Saleslogix 7.5.4.   They recently upgraded their Office version to 2013, and we’ve discovered that the integration doesn’t work.  For example the Mail Merge results in errors, and the InstallOutlookIntegration.bat file results in errors trying to register the libraries.

 

Does Saleslogix 8 work with 2013, is it worthwhile upgrading them at this point?   Or will it require a future Service Pack to provide compatibility?

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Saleslogix and Office 2013

Office 2013 is supported as of v8 SNC Update 08

 

http://www.empath-e.com/documents/v800/FixedIssues/Applying_SNC_Update_08_for_Sage_SalesLogix_8.0.pd...

Regards, Adam Travers
empath-e Services Limited
Bronze Contributor
Posts: 125
Registered: ‎12-09-2010

Re: Saleslogix and Office 2013

Thank you. I'm assuming its still 32-bit?
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Saleslogix and Office 2013

Currently 32bit only, yes.

Regards, Adam Travers
empath-e Services Limited
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Saleslogix and Office 2013

64bit support is coming with v.8.1 See below for an overview of the new enhancements and changes.

 

http://www.empath-e.com/Support/resources.asp

Regards, Adam Travers
empath-e Services Limited
Bronze Contributor
Posts: 125
Registered: ‎12-09-2010

Re: Saleslogix and Office 2013

When would 8.1 be released - I might advise the customer to downgrade their Office and wait for it to be released...
Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: Saleslogix and Office 2013

Due for release late 2013 / early 2014

Regards, Adam Travers
empath-e Services Limited
Tuned Listener
Posts: 32
Registered: ‎07-13-2009

Re: Saleslogix and Office 2013

Outlook 2013 appears to work fine with 7.5.2+/7.5.x

Now, with my client they have too many enhancements to migrate to 8.1/8.x at this time.  Is there a work-around to allow templates and Word integration?

Haven't tried Excel yet?

TIA