Saleslogix and Office 2013

[robertkoch]

We have a customer who’s currently using Saleslogix 7.5.4.   They recently upgraded their Office version to 2013, and we’ve discovered that the integration doesn’t work.  For example the Mail Merge results in errors, and the InstallOutlookIntegration.bat file results in errors trying to register the libraries.

Does Saleslogix 8 work with 2013, is it worthwhile upgrading them at this point?   Or will it require a future Service Pack to provide compatibility?

[AdamTravers]

Office 2013 is supported as of v8 SNC Update 08

http://www.empath-e.com/documents/v800/FixedIssues/Applying_SNC_Update_08_for_Sage_SalesLogix_8.0.pd...

[robertkoch]

Thank you. I'm assuming its still 32-bit?

[AdamTravers]

Currently 32bit only, yes.

[AdamTravers]

64bit support is coming with v.8.1 See below for an overview of the new enhancements and changes.

http://www.empath-e.com/Support/resources.asp

[robertkoch]

When would 8.1 be released - I might advise the customer to downgrade their Office and wait for it to be released...

[AdamTravers]

Due for release late 2013 / early 2014

[total1]

Outlook 2013 appears to work fine with 7.5.2+/7.5.x

Now, with my client they have too many enhancements to migrate to 8.1/8.x at this time.  Is there a work-around to allow templates and Word integration?

Haven't tried Excel yet?

TIA