07-09-2009 10:01 AM
On a terminal server when we upgrade slx client to 7.5.1 MAS200 loses it's pointer to crystal 10 and reports won't run. What's a proper config to get MAS200 reports running again on crystal 10, although the 7.5 install includes the crystal 11 viewer? Anyone have thoguhts?
Solved! Go to Solution.
07-21-2009 09:35 AM
07-24-2009 10:28 AM
You stated it worked and then you upgraded your version of SalesLogix. Even though it was upgraded after the MAS install, try reinstalling in this order to see if it works.
Reinstall MAS 200 and its version of Crystal
Reinstall SalesLogix 7.5.1 and its version of Crystal
07-24-2009 01:14 PM
Just circling back we resolved our issue by installing in order of operations so that MAS crystal would work on the enviornment, but SLX does not. The user group does not use crystal with Saleslogix.
We installed SLX 7.5.1 then re-installed MAS so the older version of crystal defaults on the server environment.
I will raise my hand for a vote to make MAS and Saleslogix compatible for reporting in both systems on a single server!
07-24-2009 01:31 PM