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Nickel Super Contributor
Nickel Super Contributor
jnorman
Posts: 80
Registered: ‎07-11-2009

Record to History button missing in Outlook 2010

‎10-25-2012 04:45 PM

SLX 7.5.3 Windows client.  Windows 7 & Outlook 2010.

 

We have all elements of email-to-slx integration working fine, except for the Record to History button on the OTLK Add-Ins tab: it doesn't show. Everything else shows, AND right-click over an email will show "Record to History."

 

What are we missing?

Jerry Norman
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Silver Super Contributor
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MikeSpragg
Posts: 801
Registered: ‎03-24-2009

Re: Record to History button missing in Outlook 2010

‎10-25-2012 04:49 PM

Jerry, grab the slxab32.dll and slmn.dll from a v7.5.4 system - they are compatible and will fix your issue. Just drop them into the c:\pf\slx folder (after quitting SLX/Outlook first). Then re-register and you should be fine !

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Nickel Super Contributor
Nickel Super Contributor
jnorman
Posts: 80
Registered: ‎07-11-2009

Re: Record to History button missing in Outlook 2010

‎11-14-2012 12:02 PM

Mike, I'm still waiting to hear if the customerr was successful with this. Should be soon.

Jerry Norman
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