Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Community Home Request Access Read Blogs Share Your Ideas Search Community View My Settings
Reply
Nickel Super Contributor
Nickel Super Contributor
jnorman
Posts: 80
Registered: ‎07-11-2009

Record to History button missing in Outlook 2010

‎10-25-2012 04:45 PM

SLX 7.5.3 Windows client.  Windows 7 & Outlook 2010.

 

We have all elements of email-to-slx integration working fine, except for the Record to History button on the OTLK Add-Ins tab: it doesn't show. Everything else shows, AND right-click over an email will show "Record to History."

 

What are we missing?

Jerry Norman
Report Inappropriate Content
Message 1 of 3 (2,656 Views)
0 Kudos
Silver Super Contributor
Silver Super Contributor
MikeSpragg
Posts: 801
Registered: ‎03-24-2009

Re: Record to History button missing in Outlook 2010

‎10-25-2012 04:49 PM

Jerry, grab the slxab32.dll and slmn.dll from a v7.5.4 system - they are compatible and will fix your issue. Just drop them into the c:\pf\slx folder (after quitting SLX/Outlook first). Then re-register and you should be fine !

Report Inappropriate Content
Message 2 of 3 (2,654 Views)
Nickel Super Contributor
Nickel Super Contributor
jnorman
Posts: 80
Registered: ‎07-11-2009

Re: Record to History button missing in Outlook 2010

‎11-14-2012 12:02 PM

Mike, I'm still waiting to hear if the customerr was successful with this. Should be soon.

Jerry Norman
Report Inappropriate Content
Message 3 of 3 (2,575 Views)
0 Kudos