03-24-2010 08:21 AM
I have set up Intellisync for SalesLogix 7.5.1 on Windows Server 2008. When I am in the Intellisync "Connection Settings" window I get--
"Sage Software is unable to authenticate your account using the values from the Configuration Settings dialog box.
In most cases, this issue occurs because the URL is incorrect"
I get the "Download Intellisync here" page when I access the http://server/SlxIntellisync/Default.aspx site in Internet Explorer. Any suggestions on what else I should check?
Thanks for any assistance,
03-31-2010 06:53 AM
It turns out that I had forgotten to set the application pool to log in as the WebDLL user and possibly had something missing in the connection.config file.
I do have another question about the Outlook reminders when using Intellisync. The Outlook reminders keep coming back after Intellisync runs, even after I dissmiss them. I know the SLX reminders always come back, but shouldn't the Outlook reminder stay gone after it is dismissed? I think that's how Outlook works in general.
04-20-2011 04:11 AM
If you are getting the same error as Trevor then as per his resolution you will need to ensure you have the webdll user set under the Identity for the application pool.
Highlight SLXIntelliSync within IIS and select Advanced Settings within the Actions window. Take note of the Application Pool name.
Now, go to Application Pools and look for the Application Pool set within SLXIntelliSync, what user do you have set within the Indentity column? It should be set to you webdll user. If not, highlight the Application Pool and select Advanced Settings from the Actions window - Locate the Identity setting under Process Model and set it to your webdll user. Execute an iisreset and try again.
PS All of the above is assuming you are on the same environment as Trevor (Windows Server 2008)
04-20-2011 09:36 AM