09-09-2010 05:36 AM
I've got a client running ExchangeLink 8 and they have a need to change some of the mapping. I can tell how to map any custom fields, but they want to slightly alter the map for a couple of the standard fields mapped by Sage, but those are grayed out.
Is that possible, and if so, how?
Regards,
KMG
09-09-2010 06:30 AM
It is not possible to change the mappings of those that are greyed out. Those are restricted.
09-09-2010 07:41 AM
As Loretta says.. unfortunately.. "hard-coded" on the grayed out items.
FYI - when Sage SalesLogix changed EL so that we could do mapping.. several of us asked them to NOT "hard-code" any of the mapped fields. They insisted that there are fields that must be what they are in order for synch to work right.