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Tuned Listener
Tuned Listener
kmgillen
Posts: 10
Registered: ‎05-20-2009

ExchangeLink Mapping customization

‎09-09-2010 05:36 AM

I've got a client running ExchangeLink 8 and they have a need to change some of the mapping.  I can tell how to map any custom fields, but they want to slightly alter the map for a couple of the standard fields mapped by Sage, but those are grayed out.

 

Is that possible, and if so, how?

 

Regards,

KMG

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Employee
Employee
LCarroll
Posts: 165
Registered: ‎03-03-2009

Re: ExchangeLink Mapping customization

‎09-09-2010 06:30 AM

It is not possible to change the mappings of those that are greyed out.  Those are restricted.

Loretta Carroll
QA Engineer
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Gold Super Contributor
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RJLedger
Posts: 3,087
Registered: ‎03-19-2009

Re: ExchangeLink Mapping customization

‎09-09-2010 07:41 AM

As Loretta says.. unfortunately.. "hard-coded" on the grayed out items.

 

FYI - when Sage SalesLogix changed EL so that we could do mapping.. several of us asked them to NOT "hard-code" any of the mapped fields. They insisted that there are fields that must be what they are in order for synch to work right. 

 

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