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Copper Contributor
Posts: 13
Registered: ‎08-18-2009

Desktop Integration Missing

Hello everyone.

I have two machines that automatically upgraded to IE 10. At this point the Desktop Integration (Mail Merge and SendSLX) disappeared. After uninstalling IE 10 and re-enabling 9, nothing. Uninstalled and reinstalled Desktop Integration, still nothing.

Anyone else encounter this? I'm stumped at this point.

Thanks,

-Chris Hartung

Employee
Posts: 629
Registered: ‎04-24-2009

Re: Desktop Integration Missing

I haven't seen that issue. If you're running x64 on Windows 8 or 2012 be sure to run the x86 version of IE.

 

Thanks

 

Mike

Highlighted
Copper Contributor
Posts: 69
Registered: ‎05-07-2012

Re: Desktop Integration Missing

are you missing the desktop integration completely or just the functionallity in the IE?

If there's just the IE stuff missing, you can try to look into the add on manager, if there are disabled add ons (saleslogix gear, for example).