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Sage xRM

Status: Accepted
by Copper Contributor mdockins on ‎09-18-2012 09:50 AM

Remove opportunities, leads, tickets, defects, sales orders, reports and leave only a basic account entity with notes-history, attachments, activities, and calendar, possibly contacts if the mail merge functionality cannot be extracted from requiring a contact..

 

Market it as Sage xRM and include the API tools for a lower cost of entry - also allowing customers to build exactly what they need with the great Sage Saleslogix API and no frills or existing workflow blocking the way. 

 

xRM is not just for customer relationship management, its just plain relationship management.

 

You could sell each entity as an add-on bundle for those that want that.

 

This is just brainstorming here, and I wasn't sure where else this recommendation might be appropriate, but its a tactic for an alternative marketing approach that might bring in additional customers attracted to lower cost of entry.

 

Status: Accepted

A Saleslogix Professional version (aka Black Diamond) is being created. It will have all of the same entities but is technologically limited (e.g., multi-tenant cloud, no customizations, no direct access to server, etc.). Attempts at stripping down the functionality ended up breaking the product as it's all intertwined.

Comments
by Gold Super Contributor RJLedger
on ‎09-18-2012 11:05 AM

Very interesting idea!

by
on ‎09-18-2012 12:29 PM

Hey Matt,

 

This has already been suggested several times.

by Copper Contributor mdockins
on ‎09-18-2012 12:47 PM

Good deal, hopefully its being given some consideration then, thanks.

by Employee
on ‎09-26-2012 05:58 PM

I really like the idea.

 

In years past Tim Agersea and I used to call this our "Project Pipe-dream" (meant in the nicest possible way).  We made a few attempts at it in the Windows/LAN product but were never able to get SalesLogix stripped down to the core as much as desired.

 

I could swear that there was an "xRM" initiative several years back based on MS-CRM ?

by Moderator Moderator
on ‎02-12-2013 12:00 PM
Status changed to: Under Consideration
How would you position this offering in the market? Is there a concern about lowering the average selling price? Which target markets would this benefit?
by Moderator Moderator
on ‎08-08-2014 04:32 PM
Status changed to: Accepted

A Saleslogix Professional version (aka Black Diamond) is being created. It will have all of the same entities but is technologically limited (e.g., multi-tenant cloud, no customizations, no direct access to server, etc.). Attempts at stripping down the functionality ended up breaking the product as it's all intertwined.

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