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Exchange Link - Activities from non SLX users set to Admin

Status: New
by Bronze Super Contributor on ‎08-20-2013 07:54 AM

In Exchange link activities synced from non SLX users have the leader set to Admin, this means users cannot edit the activities to set the relevant leader or tie up to the Account\Contact.

 

I would like to see an option in either Exchange Link or Admin where we could define a specific user that should be set as the leader of activities from non SLX users.

 

So in the scenario you are using BI Directional sync for activities in EL, you set the user Lee Hogan to be the leader on activities received from non SLX users.

 

All activities from non SLX users then have Lee Hogan as the leader, we can then use existing functionality so users can edit the activities, set the relevant leader and tie up to the correct Account\Contact.

 

Currently with Admin as the leader of the activities it is unmanageable.

 

Regards

Craig

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