Due to multiple imports and the nature of our business, we have many, many duplicate contacts in our database. Unfortunately, many have been entered with generic names - General Manger, etc. rather than given names. It is a real pain to have to create a contact group for each account then merge through list view. No, Parabus does not work for us in this area either.
What we would love is to be able to click on the Contact tabs while in the account screen, highlight two (or more) duplicates, and merge them right there.
You're welcome! Kicked in a kudo vote.
The whole business of data quality is a top priority for everyone. Incremental improvements like Contact Merge within an Account is definitely a step in the right direction.
This would be fantastic, we currently use a custom tool to perform "contact clean-up" but it lacks many features. A nice OOB feature would allow us to focus on making money rather then maintaining records.
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