01-18-2010 12:56 PM
Karen Fredricks began her life rather non-technically growing up in Kenya. A true CRM expert, Karen is the author of over ten of the popular For Dummies books, including titles on ACT!, SugarCRM, Outlook, Business Contact Manager, Office Live and Marketing with Microsoft Office 2007. Karen’s firm, Tech Benders, customizes popular contact management and CRM software to help businesses grow by being more productive, efficient, and profitable. Karen believes in working smarter in order to have the time to enjoy life and includes tennis, golf, road-biking and cheering for the Gators in her busy schedule.
For a sample of her ACT 2010 training videos visit: http://tinyurl.com/ACT2010Videos
Karen can be reached via e-mail at firstname.lastname@example.org.