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Posts: 12
Registered: ‎05-17-2010

saleslogix web mainview lookup, javascript error on IE

Hi everyone,

 

My client using slx with IE7.

When they browse main view of custom entity and lookup records, the browser occur javascript error frequently and cannot lookup.

Error is "Error: 'id' is null or not an object".

Even on navigation group error is "Error: 'totalRecords' is null or not an object".

 

I try to solve problem , by resetting browser "Tools>>Internet Options>>Advanced>>Reset" and then restart the browser.

Error disappear for a while, then come out again.

I also try to recreate the default group,but still occurs.

 

I tested with Firefox, but this issue not occur. But client want to use IE.

 

Any solution please?

 

Regards,

SAW