Web Filters (7.5.3)

[kj27]

Hi Folks,

We are running version 7.5.3 and I'm trying to create new Account level filters against custom entities that all extensions of Account.

When I create filters against OOB entities (i.e. Account.Address.<property>), the filters work correctly.  But when I create a filter such as: Account.C_Account_MyEntity.<property>, rebuild, re-deploy, the filter itself shows up in the list (provided I've added the field to the group). But clicking it or expanding it results in no response.

I tried putting the filterdirectly at the entity level and that results in the filter never even showing up on the list.

I'm probably missing something obvious - any suggestions are welcome.

Thanks.

[markanderson]

Is there data in the field that represents the property?

[kj27]

That's a good point.  I checked the group and it shows two distinct values present in the field used for one of the flters.  For the other filter, there is only one distinct value present. Thanks.