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New Member
Posts: 2
Registered: ‎01-22-2013

Microsoft JScript runtime error

Hi, I am facing a java script error and not able to breakthrough. It would be very kind if you can help me out. I am using SLX web,there is a page where all records are listed in grid, you open an record and after that whenever i click on the next record (in opportunity), it throws this error"Microsoft JScript runtime error: Unable to get value of the property '0': object is null or undefined"

How can resolve this.??

Employee
Posts: 629
Registered: ‎04-24-2009

Re: Microsoft JScript runtime error

We'll need some more information to go on:

 

1. Which version of SalesLogix Web Client?

2. Which web browser?

3. Which web browser version?

4. Has the web client you're using been customized?

 

Thanks

 

Mike

New Member
Posts: 2
Registered: ‎01-22-2013

Re: Microsoft JScript runtime error

Hi Mike

 

Saleslogix web client version 7.4

internet explorer 9

yes it is being customised.

 

I get the below mentioned error when i click on the listview navigation (next button) in opportunity module.

 

Employee
Posts: 629
Registered: ‎04-24-2009

Re: Microsoft JScript runtime error

I was unable to reproduce.

 

A couple of thoughts:

 

1. Is Compatibility mode turned on in IE9? If not, try turning it on.

2. Has the server had all Web Updates installed?

3. If it is a customization issue then you will have to debug the site.

 

Thanks

 

Mike