06-01-2012 12:56 PM
Hi everybody,
When trying to convert a Lead using the "Convert Qualified Lead" button i'm randomly seeing the following error message:
Lead convert view is not available please contact the system administrator: A field or property with the name 'EntityName' was not found on the selected data source.
I haven't been able to find a pattern for this issue, the lead conversion generally works without issues, but, maybe 1 out of 10 tests fails with the above error. This is what I see in event log:
Event Type: Error
Event Source: SalesLogix Web Client
Event Category: None
Event ID: 0
Date: 6/1/2012
Time: 12:23:25 PM
User: N/A
Description:
2012-06-01 12:23:25,209 [7] ERROR SlxClient.LeadPage - Unhandled exception occurred during async postback.
Sage.Platform.Application.ValidationException: Lead convert view is not available please contact the system administrator: A field or property with the name 'EntityName' was not found on the selected data source.
at LeadSearchAndConvert.OnPreRender(EventArgs e) in d:\WebSites\SLX_6666\SlxClient\SmartParts\Lead\LeadSearchAndConvert.ascx.cs:line 611
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Has anyone seen anything like this before? I googled quite a bit without any success and this is the first time I come accross this error.
This is on an environment that was recently upgraded from SLX 7.5.2 to 7.5.4 (Oracle, IIS).
Any suggestions will be highly appreciated!
Thanks.