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Nickel Contributor
Posts: 47
Registered: ‎05-25-2011

Lead convert view is not available please contact the system administrator: A field or property with the name 'EntityName' was not found on the selected data source.

Hi everybody,

 

When trying to convert a Lead using the "Convert Qualified Lead" button i'm randomly seeing the following error message:

 

Lead convert view is not available please contact the system administrator: A field or property with the name 'EntityName' was not found on the selected data source.

 

I haven't been able to find a pattern for this issue, the lead conversion generally works without issues, but, maybe 1 out of 10 tests fails with the above error. This is what I see in event log:

 

Event Type:       Error
Event Source:   SalesLogix Web Client
Event Category:               None
Event ID:             0
Date:                    6/1/2012
Time:                    12:23:25 PM
User:                    N/A
Description:

2012-06-01 12:23:25,209 [7] ERROR SlxClient.LeadPage - Unhandled exception occurred during async postback.
Sage.Platform.Application.ValidationException: Lead convert view is not available please contact the system administrator: A field or property with the name 'EntityName' was not found on the selected data source.
   at LeadSearchAndConvert.OnPreRender(EventArgs e) in d:\WebSites\SLX_6666\SlxClient\SmartParts\Lead\LeadSearchAndConvert.ascx.cs:line 611
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

Has anyone seen anything like this before? I googled quite a bit without any success and this is the first time I come accross this error.

 

This is on an environment that was recently upgraded from SLX 7.5.2 to 7.5.4 (Oracle, IIS).

 

Any suggestions will be highly appreciated!

 

Thanks.