04-30-2012 12:48 PM
We've noticed that Some of the username entries in the History table is Lastname, Firstname and some Firstname Lastname. Has this happened to anyone ? Can this be the result of Desktop integration piece ? Most Rows with firstname lastname are email sent.
04-30-2012 12:58 PM
From what I recall, Outlook integration does it one way (First + ' ' + Last ), and the SLX Client does it a different way (Last + ', ' + First).
That said, the History Table does store the USERID, so you should be able to Join back to the UserInfo table .and Update the UserName format as needed..