11-24-2009 12:58 PM
we have a problem with the sales process in architect.
When we want to create a sales process with "Manage/Sales processes" the following message appears:
Error Loading Sales process
Invalid Sales Process XML
This message we got the first time after updating to SLX 7.5.1 and creating a new process.
Can anybody help?
11-30-2009 10:07 AM
A possible solution from the SalesLogix KB:
Entry Type: Informational
Product: Sage SalesLogix
Application: SalesLogix Client
Version Reported: 7.2.2
"Warning: TSalesProcess Error Loading Sales Process Invalid Sales Process XML" error when selecting a certain Sales Process.
Subsequent error message appears:
"Error : Access violation at address XXXXXXXX in module 'Architect.exe';. Read of address XXXXXXXX."
Check for one or more picklists with an ampersand in an item name.
Note: The ampersand will not appear on the list. Its presence must be deduced by an underscore appearing under one of the characters in the item name. The ampersand will be in front of the underscored character.
Since the ampersand character will not be seen, the best method of removing it is to re-enter the picklist item but without using an ampersand.