We are currently attemping to set up Gmail Integration for a new Saleslogix 8.1 Cloud install but we have unfortunately run into issues at the 'Authorizing Google Integrations' stage. The steps listed per the Getting Started Guide are as follows:
- On the Tools menu, click Options.
- Click the Authorize Services tab.
- Click Authorize next to the service you want to authorize.
- If you are not already signed in to Google, enter your Google Email and Password and click Sign in.
- Allow access to the listed services.
- In the browser window, follow the instructions to copy the code in the box.
- To copy, select the code text, and then press Ctrl+C.
- Minimize the window and return to the Saleslogix Web Client browser window.
- In the Configure Provider Token dialog box, in the User Email box, type your Gmail address.
- Click in the Authorization Code box, and paste the code you copied in step 6.
- To paste, click in the box and press Ctrl+V.
- Click OK.
While we are able to go through and retrieve the Authorization Code without any problems when we click OK (last step) we always get the following error message:
"Unable to retrieve authorization token: The remote server returned an error: (401) Unauthorized."
We have tried this using multiple gmail accounts but always see the same error. Has anybody encountered this before, and if so, know what we are doing wrong?
