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Copper Super Contributor
Posts: 67
Registered: ‎11-16-2009

7.5.3: Owner field

Hello,

 

so, I have an issue with the owner field!

 

Is it by design, that onlý the administrator can change the woner of a record?

I've looked into the preferences of this field on the accountdetail-form but everything is right...

 

Has anyone an idea how the owner can be change also by the accountmanager?

 

Thanks a lot in advance

Tobias

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Nickel Super Contributor
Posts: 105
Registered: ‎11-11-2009

Re: 7.5.3: Owner field

Hey,

 

I was able to unlock that field for myself using Administrator and teams.  You will need to do the following:

 

1. Open Administrator

2. Go to Teams

3. Create a new Team

4. Create a new Security Profile

5. Give access to the account table (as I cannot remember the specific field)

6. Add users to the team who you want to give access to that field

 

 

Perhaps someone else has another way of doing it but that worked out for me.

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Copper Super Contributor
Posts: 67
Registered: ‎11-16-2009

Re: 7.5.3: Owner field

Hello,

 

thank you for the answer.

 

I have done the setup of the teams and the sec-profile,  but nothing changed, I still dont have access to the Owner field.

Have I forgotten something?

 

Regards

Tobias