03-04-2011 11:44 AM
so, I have an issue with the owner field!
Is it by design, that onlý the administrator can change the woner of a record?
I've looked into the preferences of this field on the accountdetail-form but everything is right...
Has anyone an idea how the owner can be change also by the accountmanager?
Thanks a lot in advance
03-04-2011 12:17 PM
I was able to unlock that field for myself using Administrator and teams. You will need to do the following:
1. Open Administrator
2. Go to Teams
3. Create a new Team
4. Create a new Security Profile
5. Give access to the account table (as I cannot remember the specific field)
6. Add users to the team who you want to give access to that field
Perhaps someone else has another way of doing it but that worked out for me.
05-04-2011 08:50 AM
thank you for the answer.
I have done the setup of the teams and the sec-profile, but nothing changed, I still dont have access to the Owner field.
Have I forgotten something?