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Copper Super Contributor
Posts: 172
Registered: ‎07-06-2010

7.5.2 - Adding Simple Workflow and SLXTrigger table error

version 7.5.2 on Oracle 10g

 

For the last day or so I have been struggling with a problem involving a very simple workflow object in ProcessHost that took down Accounts and Contacts.

 

I followed the developer training video creating a workflow object that was supposed to create an Activity ToDo when the status on an Account changed to Inactive.


Checked ProcessHost/$system/adapters, and then RegisteredProcesses, and all looked fine.

 

However, I kept getting these cryptic messages saying "An unknown or internal error has occurred" whenever I created a new Account (either an Account or Contact/Account). The LAN client crashed continuously whenever you accessed Opportunities, Accounts, or Contacts. If I logged in as Admin, though, it worked.

 

Finally I observed that in the SLXTrigger table, the COLUMN_IDS value for the new record created for my workflow item was NULL. When I manually updated it, it worked fine.

 

Is this a known issue?