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Bronze Super Contributor
Posts: 134
Registered: ‎05-20-2009

slx web in a callcenter?

Has anybody experience in the callcenter Industry with SLX Web? I am looking for how to make call-scripts for the agents and to build a list for calling campaigns.

 

Thanks

Michael

 

… stay connected!
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Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: slx web in a callcenter?

We've done call scripts for the Windows/LAN. I'd suggest that it should be quite simple to do the same for the web.
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RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Highlighted
Bronze Super Contributor
Posts: 134
Registered: ‎05-20-2009

Re: slx web in a callcenter?

Hi RJ,

 

Sounds good. How do we can get your scripts? You can send me an email with your conditions to mreischer@mcomputers.de

 

In the meantime I say good night.

 

 

Michael

… stay connected!
Highlighted
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: slx web in a callcenter?

Hi Michael,

   We're in the middle of a large upgrade/cutover today (5.2.6 to 7.5.1) for a significant client but will get the info to you asap.

 

OK? 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
Highlighted
Bronze Super Contributor
Posts: 134
Registered: ‎05-20-2009

Re: slx web in a callcenter?

fine, thanks.

 

Good Luck!

 

Bye

 

Michael

… stay connected!
Highlighted
Bronze Super Contributor
Posts: 134
Registered: ‎05-20-2009

Re: slx web in a callcenter?

Hi RJ,

 

are you ready with your Upgrade? I´d like to go on with my Callcenter.....thanks

 

Michael

… stay connected!