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Copper Elite Contributor
Posts: 40
Registered: ‎03-31-2010

Weird Phone call History Behaviour on iPhone

We have a strange issue with a client who is using iPhones.  When they hit call mobile or phone call from the contact detail, their call goes thorugh but when they come back to the history view it seems to think that the 'for lead' switch is on even though it shows as off.  If the user tries to save the phone call history there's a validation error that indicates that the Lead must be filled in.  If they just swtich the 'for lead' on and then off and then save everything works correctly and the history saves against the contact.  Has anyone else seen this behaviour?

 

James Sutton

James Sutton
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New Member
Posts: 12
Registered: ‎01-20-2012

Re: Weird Phone call History Behaviour on iPhone

I have seen this behavior as well, or at least it has been reported before by our users. I currently am not able to reproduce it, but I also do not use an iPhone. Works as designed on WinPhone7. Now that someone else has seen this problem, I can narrow down how to reproduce this.

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Copper Elite Contributor
Posts: 40
Registered: ‎03-31-2010

Re: Weird Phone call History Behaviour on iPhone

Hey thanks for your reply. I didn't know someone else had a WP7? I thought I was the only one.
James Sutton
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Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: Weird Phone call History Behaviour on iPhone

I had a Lumia 800 for about a day, sent it back! Went to an iPhone 4S instead !

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New Member
Posts: 12
Registered: ‎01-20-2012

Re: Weird Phone call History Behaviour on iPhone

Mike, do you also have this problem as well?