06-28-2011 07:10 AM
Wondering what it would take to setup the Sage SalesLogix Desktop Manager to work with the local desktop when running the Windows Client in Terminal Server or Citrix? If the web services are installed at the server could this be made to work?
This would prevent having Office to be installed on the TS or Citrix servers and especially not needing duplicate Outlooks.
05-10-2012 03:23 AM
We're working with a customer at the moment trying to get this working for SLX 7.5.4 Web + Desktop Manager on Citrix - currently, it doesn't (advice we've had from Sage is that it's not a supported configuration, they'll help out as best they can if we run into a defect - the main problem seems to be that the Desktop Manager is designed for a single user machine ie two seperate Windows logins to a Win7 machine would have the same issue)
There's a Community Forum post somewhere we've seen which mentions how one person managed to get it working, but we've gone through that with the customer and it's not worked for them - I'll try and dig the forum posting out in a minute ...
05-10-2012 03:41 AM
05-10-2012 03:44 AM
Thanks Mike, I've been having discussions with Sage UK support about this and they haven't mentioned anyone else trying to get the same thing working - I'll check with the customer if they can try this (add user to local Admins, register DLL from shared location, remove user from local Admins) with a single user to confirm, though I imagine this will be a real pain-point if they have to do this for every user that might want to use the Citrix version of SLX
05-10-2012 03:46 AM
05-10-2012 03:48 AM
05-10-2012 03:59 AM