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Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Outlook Sync failing to synch back a meeting created IN Outlook - SLX 8.1 - Outlook 2010

[ Edited ]

Scenario:

     Outlook 2010 (32 bit)

     Windows 7 (64 bit)

     SLX Remote (user) ver 8.1 w/ALL updates

     Outlook sync set to synch contacts/calendar 2 way (and has been running fine!)

 

    Create a "meeting event" in Outlook - send meeting notice

    Force outlook synch to run

    pop-up indicates it "handled" the appointment

    refresh Saleslogix calendar

 

RESULTS:

    NO meeting/appointment show up in Saleslogix (calendar).

 

DId a SQL query to the (local) remote SLX db on the WIn 7 system.. nothing (new) in Activity and/or User-Activity!

List of SQL triggers found on remote db:

ACCOUNT ACCOUNT_INTEGRATION_CHANGE Enabled
ACCOUNT ACCOUNT_INTEGRATION_INSERT Enabled
ACCOUNT ACCOUNT_TOMBSTONE Enabled
ACTIVITY ACTIVITY_INT_INSTEAD_INS Enabled
ACTIVITY ACTIVITY_INTEGRATION_CHANGE Enabled
ACTIVITY ACTIVITY_INTEGRATION_INSERT Enabled
ACTIVITY ACTIVITY_TOMBSTONE Enabled
ACTIVITYATTENDEE ACTIVITYATTENDEE_COUNT Enabled
ACTIVITYATTENDEE ACTIVITYATTENDEE_INT_INSTEAD_INS Enabled
ACTIVITYATTENDEE ACTIVITYATTENDEE_INTEGRATION_CHANGE Enabled
ADDRESS ADDRESS_INTEGRATION_CHANGE Enabled
ADHOCGROUP ADHOCGROUP_INTEGRATION_INSERT Enabled
ADHOCGROUP ADHOCGROUP_INTEGRATION_TOMBSTONE Enabled
CONTACT CONTACT_INTEGRATION_CHANGE Enabled
CONTACT CONTACT_INTEGRATION_INSERT Enabled
CONTACT CONTACT_TOMBSTONE Enabled
USER_ACTIVITY USERACTIVITY_INT_INSTEAD_INS Enabled
USER_ACTIVITY USERACTIVITY_INTEGRATION_CHANGE Enabled
USER_ACTIVITY USERACTIVITY_TOMBSTONE Enabled

 

NOTE: This all worked just fine in pre 8.1 w/Intellisync - it would "post" an activity/user_activity in SLX..

 

Looks like outlook sync is "broken"..

 

 

Is anyone else seeing this?? 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
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