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saintjo
Posts: 2
Registered: ‎05-22-2014

DB changes disappearing after refresh

‎07-15-2014 08:34 AM

We are using SalesLogix 7.5.4 LAN in a Citrix environment. We have two users reporting similar issues. Basically they make changes, do a refresh, and their changes are gone.

 

A more specific example is the user was cleaning up her queries. She deleted, hid, etc a number of them. Pressed F5 to refresh. All of the queries returned to their original state.

 

I believe the other issue is also related. The user adds a new account. The custom code that runs immediately after adding the account cannot see the newly added account in the database.

 

 

Any help?

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marty2005
Posts: 15
Registered: ‎03-05-2014

Re: DB changes disappearing after refresh

‎08-13-2014 02:29 AM

hi,

are the changes actually submitted to the DB?

If so, I have the strong feeling it is a caching / displaying issue in Citrix.

 

If not, I still would blame Citrix config - do these clients have special Citrix images?

 

We are running SLX with XenDesktop with no problems (not XenApp)

Regards

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