07-15-2014 08:34 AM
We are using SalesLogix 7.5.4 LAN in a Citrix environment. We have two users reporting similar issues. Basically they make changes, do a refresh, and their changes are gone.
A more specific example is the user was cleaning up her queries. She deleted, hid, etc a number of them. Pressed F5 to refresh. All of the queries returned to their original state.
I believe the other issue is also related. The user adds a new account. The custom code that runs immediately after adding the account cannot see the newly added account in the database.
08-13-2014 02:29 AM
are the changes actually submitted to the DB?
If so, I have the strong feeling it is a caching / displaying issue in Citrix.
If not, I still would blame Citrix config - do these clients have special Citrix images?
We are running SLX with XenDesktop with no problems (not XenApp)