Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Community Home Request Access Read Blogs Share Your Ideas Search Community View My Settings
Reply
saintjo
New Member
saintjo
Posts: 2
Registered: ‎05-22-2014

DB changes disappearing after refresh

‎07-15-2014 08:34 AM

We are using SalesLogix 7.5.4 LAN in a Citrix environment. We have two users reporting similar issues. Basically they make changes, do a refresh, and their changes are gone.

 

A more specific example is the user was cleaning up her queries. She deleted, hid, etc a number of them. Pressed F5 to refresh. All of the queries returned to their original state.

 

I believe the other issue is also related. The user adds a new account. The custom code that runs immediately after adding the account cannot see the newly added account in the database.

 

 

Any help?

Report Inappropriate Content
Message 1 of 2 (1,483 Views)
0 Kudos
marty2005
New Member
marty2005
Posts: 15
Registered: ‎03-05-2014

Re: DB changes disappearing after refresh

‎08-13-2014 02:29 AM

hi,

are the changes actually submitted to the DB?

If so, I have the strong feeling it is a caching / displaying issue in Citrix.

 

If not, I still would blame Citrix config - do these clients have special Citrix images?

 

We are running SLX with XenDesktop with no problems (not XenApp)

Regards

Report Inappropriate Content
Message 2 of 2 (1,451 Views)
0 Kudos