04-20-2010 08:02 AM
SLX 7.2 LAN client
I've just noticed our marketing Groups, configured to include only Contacts with DoNotSolicit and DoNotEmail set to "No" are not producing a correct list. Upon investigation I have determined that Contacts created by users do have these fields set to "No", but Contacts created by converting Leads leave these fields blank or <NULL>.
I cannot see reference to this in the Known Issues document. Can anyone confirm this as a defect or is this something we inflicted on ourselves with customization? We're upgrading to 7.5 and rewritting all customizations. Does this happen in 7.5 LAN or Web?
04-20-2010 08:41 AM
In 7.5.2 it's explicitly not carried over either (see VBScript SystemLX Lead Support).
So it's "Implemented As Designed"
If you want to carry them over (along with a LOT of other fields that are not carried over ) you will have to customize it.
04-20-2010 09:20 AM
Thanks for the feedback
So, to resolve this, I either need to run a nightly script to set all blanks to "F" or modify my Groups to look for the opposite of DoNotWhatever="F".
04-20-2010 11:43 AM