04-23-2014 06:51 AM
when clicking on save and close in the letter editor we are getting the following error, has anyone else seen it ?
The Mail merge engine encountered and error and cannot continue. The
parameter "" could not be located for the query "SELECT
COUNT(PLUGINID) As LabelCount FROM PLUGIN WHERE (FAMILY=
'Labels') AND (DATACODE = ?) AND (USERID IN ('SYST0000001', ?))
This is 8.1 LAN with SNC Update 2 installed
04-23-2014 07:33 AM
04-23-2014 07:56 AM - edited 04-23-2014 07:58 AM
Actually, thinking about it: Defects fixed:
14094819 Modify the Address Labels Count button and group SQL failsafe logic to handle group parameters.
14094820 Modify the Mail Merge Count button logic to handle group parameters
This appears to be where the issue is - which could mean you haven't got the full versions of the slxmm controls (as opposed to the bundle,which doesn't contain these fixes).
Have you checked the versions: SLXMMEngine.dll 22.214.171.1243 SLXMMGUI.dll 126.96.36.1993 (check all versions are .1253 as listed in the SNC02 guide).
04-23-2014 08:06 AM
have just been told by another of our people that that he got the same error as soon as he installed the snc update on a dev vm running the eval database ....so something is broken ...