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Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: mail merge engine error when saving and closing

So SNC 02 breaks MM?

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Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: mail merge engine error when saving and closing

Doesn't seem to break MM - it breaks Write | Letter (for me at least). I can run Write | Mail-Merge to a letter. I cannot run Write | Letter (choose same letter as MM).
Copper Elite Contributor
Posts: 39
Registered: ‎04-14-2009

Re: mail merge engine error when saving and closing

As Mike says, it breaks Write -> Letter
Copper Elite Contributor
Posts: 39
Registered: ‎04-14-2009

Re: mail merge engine error when saving and closing

Have reported it to UK support now.

Employee
Posts: 629
Registered: ‎04-24-2009

Re: mail merge engine error when saving and closing

The following defect has been created:

 

14095651: Receive an error with Write:  Letter Using Template after applying 8.1 SNC Update 02

 

Thanks

 

Mike

Copper Contributor
Posts: 33
Registered: ‎08-19-2009

Re: mail merge engine error when saving and closing

Is this issue that still present in SNC 02 or there a fix available? We have had a few issues with a recent 8.1 upgrade and when we speak to support we are being asked to make sure we are on SNC Update 02 - which for the reasons highlighted in this thread we have not done.
Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: mail merge engine error when saving and closing

Issue is still present in SNC02 and fixed in SNC03. You can get a pre-release of this from support of slxmmgui.dll and slxmmengine.dll if you need them. Have tested those and issue is, indeed, resolved.
Copper Contributor
Posts: 33
Registered: ‎08-19-2009

Re: mail merge engine error when saving and closing

Thanks Mike. Do the pre-release dll's also resolve the SQL Parse calendar issues?

 

 

Silver Super Contributor
Posts: 801
Registered: ‎03-24-2009

Re: mail merge engine error when saving and closing

No, just this issue. Not sure what other one is ? (if it's in Saleslogix.exe then won't be fixed by these 2 dll's of course)
Highlighted
Silver Contributor
Posts: 1,262
Registered: ‎04-08-2009

Re: mail merge engine error when saving and closing

The dlls are specific for mail merge and only for mail merge. nothing else is fixed or changed.

Thanks! Alexander