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Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009
Accepted Solution

WEB v8.1 Core Update 01 - Contact Notes/History issue...

Hi All,

 

Is anyone else out there having performances issues with the Contact Notes/History tab within v8.1 WEB Core Update 01? We have a site where depending on the browser will either take ages to load just a few records (IE11/Chrome) or will return an error ‘Request timed out’ (IE10) The odd thing is if you open the Notes/History tab at Account level the data displays fine. The Contact Notes/History tab has not been customised at all.

 

We have the issue on 3 different environments so Im confident we can rule out resource as the issue. Also, the tab was working fine in v8

 

Any ideas?

 

 

Regards, Adam Travers
empath-e Services Limited
Moderator
Posts: 440
Registered: ‎05-07-2008

Re: WEB v8.1 Core Update 01 - Contact Notes/History issue...

There is a known issue here, regarding the ProviderExtension security model and the new Multiple Attendee support.  We have a fix on the way.  Temporarily you can disable the History Security provider extension and that should help.

John Perona

Director, Infor CRM Development

Infor CRM

Infor CRM

Bronze Elite Contributor
Posts: 514
Registered: ‎03-24-2009

Re: WEB v8.1 Core Update 01 - Contact Notes/History issue...

Many thanks John.

Regards, Adam Travers
empath-e Services Limited