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New Member
Posts: 15
Registered: ‎02-08-2011

Ticket - Attachments (Add URL) links

When opening attachments which are added by using the "Add URL " function,

i only get a download to an internal ID file.

 

Directly open or link files on a central location is not possible.

Even simple records can thus be opened only with difficulty.

 

Thanks slxuser2

 

SalesLogix WebClient 7.5.3

 

 

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Employee
Posts: 314
Registered: ‎05-19-2009

Re: Ticket - Attachments (Add URL) links

I'm not sure I'm following you here? Why would you add an attachment using the Add URL button? The Add URL is for adding a URL. If you use the Add File button to add a file, then when you click on the attachment it will open the file directly.
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New Member
Posts: 15
Registered: ‎02-08-2011

Re: Ticket - Attachments (Add URL) links

Adding files may the right way, but we only want to create links to network shares. (unc path)

No uploading.

 

Thanks

 

Highlighted
Employee
Posts: 314
Registered: ‎05-19-2009

Re: Ticket - Attachments (Add URL) links

Unfortunately the product is not designed to work that way.  The Add URL button is only for websites, not UNC paths.

 

You could probably get a custom tab designed by a BP to do what you want.

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New Member
Posts: 15
Registered: ‎02-08-2011

Re: Ticket - Attachments (Add URL) links

[ Edited ]

The Add URL button also generates a internal SLX link.

Using the link, firefox browser opens the download manager.

 

href link possible?