10-28-2009 02:17 AM - edited 10-28-2009 02:20 AM
We have some problems with synchronization on our SalesLogix 7.5.1 (LAN).
We launch synchronisation server. The sync disappears when treating 2 files.
In Infiles Folder, we have 230 files.
In the event viewer, we have errors :
1. SLXSyncServer error :
The description for Event ID ( 4 ) in Source ( SlxSyncServer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: You cannot load more than one copy of SyncServer at a time..
2. SLXSyncService error :
Error creating history record. I/O error 103
Who can help me ?
10-28-2009 02:23 AM - edited 10-28-2009 02:23 AM
Resolution 2 'The Reboot' has worked for me in the past.
Possible Resolution 1:
Possible Resolution 2:
This error may be resolved by rebooting the machine. In numerous cases, a complete uninstall and reinstall of all SalesLogix applications on the machine may need to be performed.
Possible Resolution 3:
Ensure that SyncServer.exe is present on the synchronization server, and is the appropriate version.
10-28-2009 11:05 AM
The first error indicates that there is still an instance of SyncServer running or it abended.
I would try the following:
1) Stop the Sync Service
2) Run SyncServer manually with the command line parameter: SyncServer.exe /reset
This will allow SyncServer to start up and clear the mutex that was being held by the previous instance.
You then then run a sync cycle and possibly see the actual error that Sync was encountering.