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New Member
Posts: 7
Registered: ‎05-26-2011

Send SLX on Outlook

Hi

I'm using SLX 7.5.3 web and Outlook 2010. When I send an email to one of my contacts I would that SLX save this as .msg attachment and not as a plain text. How can I do?

Moreover when I open from the History tab page one of the email sent why I see the "Open E-mail" button disabled?

thank's in advance

 

Giuseppe

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Send SLX on Outlook

There is a "option" in v7.5.3 which determines if the .msg is saved OR if the "contents" are saved (the way it has normally been done).

 

WARNING: This is a system wide setting for all users and no way to set it on an individual basis

 

In the SalesLogix Administrator tool: Tools -> Options -> Outlook tab

In the bottom half: Send SLX choices.

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
New Member
Posts: 7
Registered: ‎05-26-2011

Re: Send SLX on Outlook

ok I've already tried that. It runs correctly after the server restart

thank's
New Member
Posts: 3
Registered: ‎07-17-2013

Re: Send SLX on Outlook

Hi My Sales Logix won't intergrate Outlook 2010 at all since the IE update from 9 to 10. Do you know a solution to this? Thanks
Highlighted
Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Send SLX on Outlook

What is the version/sp/build of your Salelogix? (ex:7.5.4.7048)

  Do:

   Help->About Saleslgix

to display in the Windows client

 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
New Member
Posts: 3
Registered: ‎07-17-2013

Re: Send SLX on Outlook

7.5.3.. thanks

Gold Super Contributor
Posts: 3,087
Registered: ‎03-19-2009

Re: Send SLX on Outlook

You need to uninstall IE10 - not supported in 7.5.x

 

OR

Upgrade to 8.0 

--
RJ Ledger - rjledger@rjlSystems.net +1 603.369.3047 x101

".. Innovators in Mobility - Experts in Workflow Automation..."
http://www.rjlSystems.net - blog: www.rjlSystems.net/blog.html
New Member
Posts: 3
Registered: ‎07-17-2013

Re: Send SLX on Outlook

When you uninstall IE10, the features from it are still inhertied by IE9.

 

Thanks anyway!