Send SLX on Outlook

[sata]

Hi

I'm using SLX 7.5.3 web and Outlook 2010. When I send an email to one of my contacts I would that SLX save this as .msg attachment and not as a plain text. How can I do?

Moreover when I open from the History tab page one of the email sent why I see the "Open E-mail" button disabled?

thank's in advance

Giuseppe

[RJLedger]

There is a "option" in v7.5.3 which determines if the .msg is saved OR if the "contents" are saved (the way it has normally been done).

WARNING: This is a system wide setting for all users and no way to set it on an individual basis

In the SalesLogix Administrator tool: Tools -> Options -> Outlook tab

In the bottom half: Send SLX choices.

[sata]

ok I've already tried that. It runs correctly after the server restart

thank's

[fstones]

Hi My Sales Logix won't intergrate Outlook 2010 at all since the IE update from 9 to 10. Do you know a solution to this? Thanks

[RJLedger]

What is the version/sp/build of your Salelogix? (ex:7.5.4.7048)

  Do:

   Help->About Saleslgix

to display in the Windows client

[fstones]

7.5.3.. thanks

[RJLedger]

You need to uninstall IE10 - not supported in 7.5.x

OR

Upgrade to 8.0 

[fstones]

When you uninstall IE10, the features from it are still inhertied by IE9.

Thanks anyway!